How long are the sessions ? Each session is approximately 50 minutes in duration.
How do I pay for my therapy sessions ? Full payment of your account is due on the day of your appointment. Sally will discuss fee, payment, rebate and referral options with you on or prior to your first appointment.
What are the fees ? $225 full rate for individuals, couples and families Fees are based on, yet lower than, the APS schedule for Clinical Psychologists (which APS sets at $254 per session).
How do I book my first appointment ? You can book online (click HERE) or contact the clinic via email, phone or SMS message.
What rebates are available? A rebate will support in covering part of the cost of the therapy sessions. Medicare rebates apply to individuals referred by a GP under a Mental Health Treatment Plan, or by a psychiatrist, or a pediatrician (rebate of $126.50 for up to 10 sessions a year), and Private Health Insurance offers rebates depending on your policy. Rebates are not available from Medicare for family or couple sessions. * If you are in a Territory of Australia and cannot access Medicare, similar schemes may be available through the government health service in your region.
Do I need a referral? You do not need a referral to see a clinical psychologist. However, if you wish to access a Medicare rebate, you will need a referral from your GP, psychiatrist or pediatrician. See information below...
Insurance and Medicare Rebates BETTER ACCESS TO PCYCHOLOGISTS MEDICARE BENEFITS REBATE: If you wish to use this scheme, please familiarise yourself with the requirements of this benefit. It is your responsibility to ensure that your referring doctor supplies the documentation as detailed, as this practice is not authorised to request referrals on your behalf. This scheme allows for up to ten (10) rebateable sessions per calendar year. The following is a summary of the process:
1.) The initial referral may be made by a General Practitioner or a Psychiatrist. In both cases a letter of referral is required by this practice. In the case of GP referral, the doctor will have prepared a document referred to as a GP Mental Health Plan. A referral letter to this practice is required in order for a consultation to be invoiced as a Medicare item. This step entitles you tosix (6) claimable consultations.
2.) Following your sixth consultation, and should you wish to continue to attend, you are required to see your referring doctor for an appointment, and to obtain a letter from the doctor requesting continuation. It is a Medicare requirement that this practice obtain this letter before your next consultation to enable a further four (4) claimable sessions.* If you are referred by a psychiatrist or a paediatrician an formal MHCP is not required. Please bring a letter of referral on your first appointment.
PRIVATE HEALTH INSURANCE FOR PSYCHOLOGY: Private health insurers provide partial rebates for Psychology services, which may be used instead of, or following, use of Medicare rebates. A referral is not required to claim private health insurance rebates.
EMPLOYEE ASSISSTANCE PROGRAM: Some employers may allow you to register you own psychologist as an EAP provider. Please discuss this with your employer’s Human Resource department.
How long will I need to attend for and how often ? The number of sessions will vary depending on the complexity of the problem. Generally people need to attend for a minimum of 12 to 18 sessions. If problems are more complex or if there are a number of issues, people may require long-term therapy. Complex disorders such as eating disorders, trauma, psychosis or problems of emotional regulation generally require a commitment to long term treatment. After the first or second session your therapist will provide you with feedback as to how long they may expect you to need to attend.
What should I expect in therapy ? The decision to attend therapy is usually not an easy one, Sally respects your decision to come to therapy and will work with you to provide a safe, non-judgmental environment to support you throughout your therapeutic journey. The first sessions are generally assessment sessions to gather enough information from you to gain an understanding as to what may be contributing to your difficulties. You may also be asked to fill out questionnaires to assess how your mood and anxiety levels, etc. have been.
If I need to cancel or reschedule, what do I do ? Please give 24 hours notice prior to your scheduled appointment to change or cancel your therapy session. This enables the practice to book other clients into a session and you will avoid being charged a non-attendance fee. Contact the practice with any changes you need to make, and the practice will do its utmost to accommodate your appointment needs.
Will I receive a Medicare rebate if I attend alone, in regards to my child who is the client? Medicare rebates are not available for sessions attended by parents of clients only (without the client/child), unless the parent is also referred under their own GP Mental Health Treatment Plan. Full fee will apply.
Do you offer a service providing court reports in legal/custody disputes? Sally does not provide reports for court proceedings. If you require this service, an independent expert will need to be engaged outside this practice.